NL

FAQs

FAQs

We have listed our most frequently asked questions below for your convenience. If you have another question, let us know!

Of course, we will do our utmost to meet your needs. However, we cannot guarantee your preferred time, as there are more guests who all have their wishes. We work on a 'first come, first served' basis!

You will hear the scheduled time when you arrive. Treatments are between 10:30 AM and 10 PM, and always half an hour after you check in.

We allow plenty of time for your dinner. You can enjoy a great meal in one of our restaurants between 5 PM and 8:30 PM. Will it be a three-course dinner buffet in the Hemels restaurant? Or perhaps a tasty one-dish meal in the lounge?

Guests may not bring their own food and drink, as these cannot be taken into the wellness restaurant. Instead, indulge in fantastic meals at our restaurants We can say that in all confidence, because we know what our chefs have in store for you!

No, we do not offer such days. However, there are regular Swimwear Days every Tuesday. On those days, everyone must wear swimwear all day and in all facilities.

You'll receive it quickly. Once we have received your payment, we will send you the voucher straight away. This can take from three to four working days. You can order the voucher online and pay with iDEAL, or purchase it at reception.

A day of sauna is relaxing and enjoyable. Even when you are pregnant, you might suddenly feel like going to the sauna. If you take regular saunas, then you can simply keep on coming. If you are less than three months pregnant, you had better postpone your visit. In any case, you should be more careful when visiting a sauna during your pregnancy. You can read more about it here.

Please choose.